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Returns

Information about our returns policy

Return Policy

If your book was damaged or incorrect, we will send a replacement copy. Complete our return request form with the details of the problem. Cognella subscribes to an on-demand printing model. This means we only print what students order through our onl

How do I cancel my order?

If your order has not shipped yet your account will say Status Processing and you can request that we cancel your order.  You can contact us at the following form: https://cognella.com/contact/?who_are_you=Student. If your order has shipped or shows