Cognella logo
Cognella logo

All articles

Administrator LoginUpdated a month ago

If you have an integrated Active Learning course and you see a message to log into a Cognella site as an Administrator:

It's probably the settings on your Mac Safari browser. Try switching to Chrome.

If you want to continue using Safari, try allowing cross-site tracking.

To prevent cross-site tracking

  • Open Safari
  • Go to Safari settings > Privacy 
  • uncheck “Prevent cross-site tracking”.

If that doesn't work, try clearing cache or allowing popups.

To clear cache:

  • In the Safari menu bar, click the Safari option.
  • Click the Clear History link.
  • In the Clear drop-down menu, select the time range where you want to clear browsing data.
  • Click the Clear History button.

To disable popup blocker:

  • Open Safari.
  • In the top left of the window, click Safari.
  • Click Preferences in the drop-down menu.
  • Click the Security tab found on the top row.
  • Under Web content, uncheck Block pop-up windows.
  • To learn more about Safari, visit Apple Support.


Was this article helpful?
Yes
No