Active Learning Troubleshooting: Need to Change EmailUpdated 2 months ago

WHAT IF I ORDERED COGNELLA ACTIVE LEARNING AND DIDN’T USE MY SCHOOL EMAIL ADDRESS?

If you didn't use your school email address, your Integrated Cognella Active Learning materials won't be able to sync up with your school's learning management system, and you won’t be able to access the activities when you log in. You will see a paywall that looks like this:

Try entering the email address that you used to place the order in the box that says "Already purchased?

If that doesn't work, contact us and let us know your name, school email, school name, professor name, course name, and section. Also include either your order number or a copy of your receipt. You can contact us at the following link: https://cognella.com/contact/?who_are_you=Student